Benchmarking for best practices: winning through innovative adaptation

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Benchmarking, the act of systematically defining a business's best systems, procedures and practices, has become a useful tool for firms wishing to continuously improve their products or services. Using case studies, Benchmarking for Best Practices shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express and AT&T.
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Grouped Work ID 2d54543d-6b01-c2b3-0c22-81c955f53dab
Grouping Title benchmarking for best practices winning through innovative adaptation
Grouping Author bogan christopher e
Grouping Category book
Last Grouping Update 2018-10-10 01:06:21AM
Last Indexed 2019-02-18 04:06:29AM

Solr Details

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auth_author2 English, Michael J.
author Bogan, Christopher E.
author2-role English, Michael J.
author_display Bogan, Christopher E
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owning_library_western Western Colorado University
owning_location_western Western Colorado University
primary_isbn 9780070063754
publishDate 1994
record_details ils:.b1169371x|Book|Books||English|McGraw-Hill,|[1994]|x, 312 pages : illustrations ; 25 cm.
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subject_facet Benchmarking (Management), Organizational effectiveness
title_display Benchmarking for best practices : winning through innovative adaptation
title_full Benchmarking for best practices : winning through innovative adaptation / Christopher E. Bogan, Michael J. English
title_short Benchmarking for best practices :
title_sub winning through innovative adaptation
topic_facet Benchmarking (Management), Organizational effectiveness